An AI assistant for your guests, 24/7, in their language
Pre-arrival questions, bookings, online reviews: AI answers your guests while you focus on welcoming them.
Nearly 8 in 10 hoteliers and 7 in 10 restaurant owners already use generative AI every day (Food Hotel Tech 2026 survey), mostly for writing and replying to reviews. The next step: assistants connected to your real information (opening hours, access, availability).
Concrete use cases
Multilingual chatbot
Opening hours, access, services, parking, pets: accurate answers in the guest’s language, at any time.
Booking requests
Requests are qualified (dates, party size, needs) and passed on ready to confirm.
Replies to reviews
Personalised replies to every Google or TripAdvisor review, drafted by AI and approved by you.
Replies to emails and platform messages
Guest questions on Booking, Airbnb or by email: AI drafts an accurate reply from your own information, you send it in one click.
Welcome guide and practical information
A digital welcome guide that is always up to date and automatically translated: access codes, instructions, nearby places, opening hours.
What it changes day to day
- Fewer interruptions during service or check-in: common questions are handled without you.
- Replies in the guest's language, even in peak season with international visitors.
- Reviews handled consistently, which improves your image on Google and TripAdvisor.
- You stay in control: AI prepares, you approve before anything is sent.
- Your tools stay the same: we connect to your website, your inbox or your booking software.
How much does it cost?
Every project starts with a 2 to 4-day scoping phase (€1,600 to €3,200) to check what is feasible with your tools and price it precisely. A first assistant connected to your information and tested on your guests' real questions takes 2 to 4 weeks on average (€8,000 to €15,000). You then decide, with full knowledge, whether to go further.
Estimate my project in 2 minutes →How I work
A short scoping phase, a prototype tested on your real cases, then production: you approve every step.
Frequently asked questions
Can the chatbot give wrong information?
It only answers from the information you provide (hours, access, services). When it doesn't know, it says so and passes the request on, rather than making something up.
Do I need to change my booking software?
No. The assistant is added to your website and current tools. Bookings are still confirmed in your usual software.
Do guests know they are talking to an AI?
Yes. The EU AI Act requires it to be stated clearly, and it is also a matter of trust with your guests.
What about my customers' data?
The data remains your property. I advise you on hosting (in Europe and GDPR-compliant, or elsewhere depending on your needs), but you decide, and no data is used to train an AI model.
Do you work on site?
Yes, in Landes (40), Pyrénées-Atlantiques (64) and Nouvelle-Aquitaine for key meetings; the rest of the work is done remotely, anywhere in France.
Further reading
A project in your industry?
Based in Landes or Pyrénées-Atlantiques? →
Other industries : Trades and construction · Service SMEs · Accounting firms · Real estate · Retail and e-commerce